Walter Alejandro Iglesias
<wai@roquesor.com>
Very annoying practices you shold avoid with
electronic mail
- Using formatted text (eg HTML.) Or
the irritating flowed format to allow plain text automatically
adjust to the window size, imitating HTML behaviour. Among other
important reasons the main is these formats break quoted text.
- Doing top-posting, specially with email
clients not able to quote (eg Outlook) letting original messages
accumulate at the bottom as garbage on each response.
- Appending noisy legal notes (won't
protect your message neither at the practical nor at the legal
level.)
- Relying on email as a tool to send files
(instead of a server,) abusing of attachments.
- Not reading other's message before
answering (forcing the other to repeat themself through twelve messages
when the first was enough.) Or using software purposely designed
to obstruct or even break the dialog as the one pointed in the
following item.
- Using annoying ticket systems, as large
companies use today as part of their bureaucracy to discourage their
clients from asking questions or support.
- Forcing the user to suffer web forms to
send messages, as those for contact in web sites o those used by the
mentioned ticket systems. All fake privacy measures.
- Using web mail interfaces (gmail,
hotmail,) limited by design, or smartphones (both should be used only
when there's no other option available.)
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